Terms of Use and Privacy Policy

Last updated: July 4 2025

1. Introduction

María is an internal‑use artificial‑intelligence application operated by Raincoat LLC ("Raincoat," "we"). These Terms of Use ("Terms")—together with the integrated Privacy Policy—govern your ("you," "User") access to and use of María (the "Service").

By accessing or using the Service, you confirm that you:

  • (a) have authority to bind your organization;
  • (b) have read, understood, and agree to be bound by these Terms and the Privacy Policy;
  • (c) are at least 18 years old and legally able to form a binding contract.

If you do not agree, you may not access or use the Service.

1.1 Territorial Limitation (EU/EEA)

The Service is currently offered only to users located outside the European Economic Area ("EEA") and is not intended for, or offered to, individuals in the EEA. By accessing or using the Service, you represent and warrant that you are not physically present in the EEA and that EU data‑protection laws (including the GDPR) do not otherwise apply to your use. If you are located in the EEA, you must not use the Service.

2. Definitions

  • AI Output – Content (text, data, recommendations) generated by the Service.
  • Data – All inputs, outputs, feedback, usage metrics, and metadata associated with your use of the Service.
  • Licensed Professional – A duly authorized insurance producer, underwriter, actuary, or counsel qualified in the relevant jurisdiction.

3. Purpose & Scope

The Service assists in structuring and recommending parametric insurance solutions. It is alpha‑stage software intended for internal analysis and decision‑support only.

AI Output is informational and non‑binding. All insurance decisions must be validated by Licensed Professionals.

4. Disclaimer

The Service is in alpha stage and provided "AS IS" and "AS AVAILABLE." Raincoat disclaims any warranties of accuracy, fitness for a particular purpose, non‑infringement, and uninterrupted availability.

5. No Insurance or Legal Advice

AI Output does not constitute legal, actuarial, regulatory, or binding insurance advice. You remain solely responsible for final pricing, policy wording, regulatory filings, and compliance.

Users must consult Licensed Professionals or legal counsel before making any determinations or representations based on the AI's output.

6. License Grant & Restrictions

Raincoat grants you a non‑exclusive, non‑transferable, revocable license to use the Service for internal testing purposes, subject to these Terms. You shall not:

  1. Reverse-engineer, copy, modify, distribute, create derivative works, or tamper with the Service;
  2. Use AI Output in consumer-facing materials without Licensed Professional review;
  3. Rely on AI Output for regulatory certification;
  4. Use the Service for unlawful activities;
  5. Input protected personal data unless authorized and compliant with §9 (Privacy Policy);
  6. Share credentials or permit unauthorized access.

7. Intellectual Property

Raincoat retains all rights, title, and interest in and to the Service, including any derivatives, enhancements, or feedback. No rights are granted except as expressly stated.

8. Data Ownership & Use

You own everything you upload to the Service ("User Data"). Raincoat LLC owns the Service itself, any AI Outputs it generates, and any fully anonymized or aggregated data we create from usage ("Service Data").

By using the Service you give Raincoat a worldwide, royalty-free license to store, copy, analyze, modify, and otherwise use both your User Data and the Service Data so we can: (i) run, secure, improve, and troubleshoot the platform; (ii) audit and comply with legal or policy obligations; (iii) train and improve our models and algorithms; and (iv) build insights or benchmarks from de-identified data. We do not sell personal information.

9. Privacy Policy (Integrated)

This Privacy Policy describes how Raincoat collects, uses, and protects personal information when you use the Service.

9.1 Categories of Data We Collect

CategoryExamples
Account & Contact Dataemail
Usage & Log Datatimestamps, IP address, browser type, interaction events
Input & AI Outputtext prompts, parameters, generated recommendations

9.2 How & Why We Use Your Data

PurposeLegal Basis (PR / US)
Provide and secure the ServiceContractual necessity; Legitimate interest
Improve, debug, and train modelsLegitimate interest
Usage analytics & performance monitoringLegitimate interest
Respond to inquiries & support requestsContractual necessity
Legal compliance & dispute resolutionLegal obligation

9.3 Retention

Personal data is retained no longer than necessary for the purposes above or as required by law. Core Usage & Log Data is typically retained for up to 3 years; aggregated or de‑identified data may be kept indefinitely.

9.4 Sharing & Disclosure

We do not sell personal data. We share data only with:

  1. Service Providers (e.g., cloud hosting, security analytics) under confidentiality agreements;
  2. Affiliates within Raincoat's corporate group;
  3. Authorities or parties when required by law or to protect rights, property, or safety.

9.5 International Transfers

Data may be processed in the United States, Puerto Rico, or other jurisdictions where we or our service providers operate, subject to appropriate safeguards (e.g., Standard Contractual Clauses).

9.6 Your Privacy Rights

Depending on your jurisdiction, you may request to access, correct, delete, or port your personal data, or object to certain processing. Submit requests to maria@raincoat.com. We will respond within applicable statutory timeframes.

9.7 Cookies & Similar Technologies

If you access a web interface, we use strictly‑necessary cookies for authentication and session management. Analytics cookies are opt‑in.

9.8 Children

The Service is not intended for children under 13. We do not knowingly collect personal data from children.

10. Limitation of Liability

To the maximum extent permitted by law, Raincoat LLC disclaims all warranties, including merchantability and fitness for purpose. Raincoat LLC will not be liable for indirect, incidental, or consequential damages. You agree to indemnify and hold Raincoat LLC harmless from any third-party claims arising from your use of the Service or Data misuse, including errors or omissions in risk assessments, payout logic, or policy recommendation.

11. Indemnification

You will defend, indemnify, and hold harmless Raincoat and its affiliates from any third‑party claims, damages, or costs arising out of:

  • your misuse of the Service or AI Output;
  • violation of these Terms; or
  • infringement of laws or third‑party rights.

12. Term & Termination

These Terms are effective upon first use. Raincoat LLC may modify Terms at any time; continued use constitutes acceptance. We may suspend or terminate access immediately for violation of Terms, misuse or at any time without notice.

13. Modifications to Terms

We may revise these Terms by posting an updated version and updating the "Effective" date. Continued use after the effective date constitutes acceptance. If you disagree with the revisions, discontinue use.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Puerto Rico. Any dispute not resolved informally shall be finally resolved by binding arbitration under AAA Commercial Rules in San Juan, Puerto Rico. Each party bears its own costs. Judgment on the award may be entered in any court of competent jurisdiction.

15. Feedback

You agree that all suggestions, enhancement requests, or bug reports you provide may be used by Raincoat without obligation or compensation.

16. Contact

For questions about these Terms or privacy practices, contact:
Raincoat LLC – Attn: Compliance
Email: maria@raincoat.com
Address: 151 Calle San Francisco., San Juan, PR 00901

© 2025 Raincoat LLC. All rights reserved.